Hiren Santilal

Operations & Logistics Specialist

Wembley, GB.

About

Highly analytical and adaptable Operations & Logistics Specialist with over 8 years of experience in high-volume warehouse environments, driving efficiency and quality. Proven ability to optimize processes, train new hires, and troubleshoot complex operational challenges. Combines practical operational expertise with foundational software development knowledge, ready to contribute to dynamic teams focused on continuous improvement and strategic growth.

Work

Amazon UK

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Associate

Wembley, Greater London, United Kingdom of Great Britain and Northern Ireland

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Summary

Managed diverse warehouse operations, ensuring high standards of productivity, safety, and seamless order fulfillment for a leading e-commerce giant.

Highlights

Achieved consistent high-quality standards in stowing and picking operations, contributing to a 99.8% accuracy rate in order fulfillment within a fast-paced FC environment.

Trained over 50 new hires on critical warehouse processes and safety protocols, significantly improving onboarding efficiency and contributing to the successful launch of the MAN1 facility as a key member of the away team.

Applied strong analytical skills to identify and resolve root causes of operational bottlenecks, enhancing process efficiency by 10% and maintaining a 100% safety compliance record.

Expertly operated SLAM (Scan, Label, Apply, Manifest) systems, ensuring continuous workflow and minimizing operational downtime by proactively troubleshooting and maintaining equipment.

Demonstrated versatility by mastering and optimizing workflows across various critical warehouse processes, including Pick to Rebin, Packing, and ICQA (Inventory Control Quality Assurance).

Education

Uxbridge College

Uxbridge, Greater London, United Kingdom of Great Britain and Northern Ireland
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BTEC ND Software Development Grade: MMM

Alperton Community School

Wembley, Greater London, United Kingdom of Great Britain and Northern Ireland
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GCSE GCSE

Courses

DIDA

Art (Grade C)

Gujarati (Grade B)

English (Grade C)

Maths (Grade C)

Science (Grade C)

Languages

Gujarati

Hindi

English

Skills

Software & Creative Tools

Adobe Creative Suite, Photoshop, Dreamweaver, Microsoft Office Suite, Word, Excel, PowerPoint, Publisher, FrontPage.

Warehouse & Logistics Operations

Stowing, Picking, SLAM Operations, Pick to Rebin, Packing, ICQA (Inventory Control Quality Assurance), Process Optimization, Safety Standards, Operational Efficiency.

Professional & Analytical Skills

Analytical Skills, Root Cause Analysis, Problem Solving, New Hire Training, Process Instruction, Adaptability, Teamwork, Independent Work, Cross-functional Collaboration.